Archives for:
“Coaching Website”

10 Thing You DON’T Need To Do To Raise Your Rates

Most coaches I meet don’t charge enough. And when I say enough I mean enough to live on, create commitment that are meaningful, and be aligned with the depth of work they are offering their clients. 

And most often the reason why is that they think they need to do something in order to raise their rates. They’re wrong. And here’s a list of the top 10 things you don’t need to worry about. 

 

  1. Become a better coach – Yes you should always try to be a better coach. But becoming a better coach is an endless game. If you’re very new to coaching then charge less and get some experience, but if you’ve been at this a few months to a few years, have worked with a good coach and gotten some training you can probably still raise your rates.

    There’s no magic ability to cash connection in the coaching business. YES better coaches sometimes make more money, so work on getting better and ALSO raise your rates. If you want to become ‘good enough’ you’ll never get there. 

 

  1. Change your packages or offerings – Back when I charged $1000 a month my packages and offerings were more complex than they are now. Over the years they’ve gotten simpler and simpler. If you want to shift what you’re offering because you’ve changed or it feels aligned GREAT, but this isn’t needed to raise your rates. In fact it’s probably better to charge more for something you’ve gotten good at doing than charge more for something you haven’t worked the kinks out of yet. 

 

  1. Sign more inspiring clients – I don’t really even know what this means anymore though at one time thought this was THE answer to becoming a better coach. The truth is being inspired by my clients is on me not on them. Yes it looks good on your website if you coached a king or presidential candidate, but it does NOT make you a better coach. It may make you a more well connected one, but not much else.

    Some of your current clients might struggle to pay more. Some of them could pay more right now. Some of them may not even be able to ‘afford’ what you’re currently charging. New clients or more inspiring clients change nothing. If you want to raise your rates do it, the clients you serve will likely change. But clients do NOT make the coach or the higher rates. 

 

  1. Update your website – My first website was horrible. Even now my website needs an update pretty bad but it doesn’t stop me from getting clients. So go ahead and update your website. But a new website has never gotten any of my client’s to pay more money. If your website is total dirt and you can afford to pay someone to help you, do it. The money will be well spent. But your website should be a reflection of your being not a fake it ‘til I make it kind of thing.

    Your current website is probably fine and also a year out of date, which are the same things. Again your website should slightly follow or slightly lead your level of success. If you want to raise your rates do it. Don’t wait for a page full of copy which probably won’t change anything. Besides websites are about attraction, enrollment is about commitment. Don’t confuse the two. 

 

  1. Discover some new fancy way to ‘sell’ – When I was new and charging very little for coaching I thought coaches charging $10k+ a year had some magic formula. Now that I’m a coach that makes 10x a year I can assure you there isn’t. Yes there are techniques. Yes there are different ways of being. But it’s become less and less gimmicky. The processes I learned in the past, the sales books I’ve read have helped a lot, but they never ‘fixed’ my fear. They just gave me new things to fill my mind with and ‘use’ on my prospects.

    Yes you can use the techniques and methods to close sales but they are a bridge to something deeper and more meaningful. As you get better at enrollment you will increase your rates. As you increase your rates you’ll get better at enrollment. But there’s no fancy short cuts. 

 

  1. Get better at ‘handling’ objections – No one likes being handled. I know I have tried to ‘handle’ people’s objections. The whole concept comes from this weird idea that sales is adversarial. It’s sort of like a psychological arms race. The prospect gets more clever at evading my tricks and I develop more ways to ‘trick’ them into buying.

    Don’t trick people into buying. Support them to commit to something they want. If you try new tricks you simply get new ways of saying no. And again learning to say higher numbers with a process that already works is generally easier than trying to get more commitment from a new method. 

 

  1. Pay a new coach a lot of money – This was tough to write because in truth I’ve seen the impact of this. I have hired coaches for big sums and then ended up charging more.

    Here’s what’s true about it. If you get into a conversation about making a big commitment and learn to sit in the center of that tension you can empathize more with your clients as they commit. If you haven’t ever made a big commitment then you are more likely to identify with your clients as they express doubts and concerns.

    They may even end up enrolling you in why they can’t do this and why the coaching won’t work (which is easier if you’ve already got some doubts about your coaching). 

    The problem is this isn’t a ‘FIX’. You can certainly make a big commitment to a coach and raise your rates as a result, but what matters is how you relate to that commitment. Hiring ANY coach will have a BIG impact on your ability to raise your rates, but throwing money at the problem won’t work at all.

    YOU DO NOT NEED TO PAY A COACH A BUNCH OF MONEY TO RAISE YOUR RATES!!!! Instead of worrying about the pay/pricing connection you’d be better off putting your attention on the way a coach changes your relationship to commitment. Money is one way they might do this, but it isn’t the only way and it’s not a magic bullet. 

 

  1. Change your niche, the type of coach you are, or your networking sales pitch – For a while I agonzied about what I called myself as a coach. I hated the term life coach. Executive coach didn’t really capture it either. It took me a while to see that what I was really wrestling with was my identity. I was trying to answer the question WHO AM I? and it was hard.

    You are already somebody as a coach. Let me say that again. YOU ARE ALREADY SOMEBODY AS A COACH. You may not know what or who that is, but it’s true. Every person I’ve ever trained has an essence as a coach that shines through. It may take time for it to emerge and working with a good coach can help it emerge. But it’s not really something you need to make up or figure out.

    A niche can help you hone your marketing, a good pitch can make you memorable, but neither is likely to impact what you charge. At least not immediately and you can raise your rates without having either of these filled out. 

 

  1. Make a certain amount of money or have asked for that amount before – For a while I sort of thought well I can’t say my rates are $1k a month until I’ve got some clients who are paying that. I’m sure you can see the insanity of that and yet many coaches think this. I can’t charge that until I can charge that. I can’t make that amount of money until I’m making that amount of money.

    The mind does weird stuff with you. It sets a barrier to you being present to what’s possible. What you can really do. The beauty is that all you have to do is charge $1000 a month to be charging $1000 a month. And to get someone to pay you that you have to start pitching it.

    The hook here is obvious and luckily the solution is too. Doing it is the way out. No one is going to give you a permission slip to raise your rates. It may take some time for you to learn how to enroll at your new rates and feel more natural saying the numbers, but you’re never going to get better by waiting to start. 

 

  1. Doing anything else that you think will ‘make it easier’ to raise your rates. – If I was only going to make this a 1 item list this is the item I would choose. Before I was charging more than $50 a session for my coaching and often even now when I raise my rates I think, well when I do x then it’ll be easier to raise my rates. But the truth is that nothing really makes raising your rates easier.

    Anytime you ask for more or commit to more, fear is likely going to show up. As my dear friend Adam Quiney says, “fear and possibility often show up in equal measure”. While there are many ways to work with fear there’s really no way to avoid it. Nor do I think you should try. Increasing your capacity for fear is essential to be a great coach and leader.

    So instead of trying to hack or avoid fear you’d be better off accepting it and learning to work with it. If you can do this then raising your rates can just be another part of your practice to be with and hold the vastness of human experience. 

 

Final Thoughts – 

There is one thing that you can do that can help you raise your rates and that’s upgrade your commitments and who you’re being in the world. If raising your rates is just about making more money or proving yourself, it’s probably going to be harder to do. But if it’s in alignment with a bigger commitment you’ve made or the result of you doing work to deepen yourself and how you show up, then it will be easier. 

That doesn’t mean it will be free from fear. In fact facing the fear of raising your rates will likely have you deepen who you are as a coach and a leader. It’s a powerful practice. Not a thing to get right or figure out, but part of the journey of becoming a master coach. 

10 Things Wrong With Your Coaching Website

So you want to know how good your coaching website is? 

Well I ‘m here to tell you it’s fine. Not great, not horrible, but fine. 

Websites are like personalities, everyone has one, but most of them are unremarkable. And that’s ok. You need one. Or you think you need one. 

You want your website to portray a vaguely professional image. 

You want to make it look like you’re a little (or alot) more successful than you are. 

You want it to not be embarrassing. 

And so your website mostly serves that purpose. It achieves a vague sense of mediocrity and a basic sense of style. 

Your website is like a blue oxford button-down. 
Your website is a polyester dress from H&M
Your website is the LL Bean catalog from 1997, but with worse graphic design. 

And I don’t want to freak you out because that’s fine, but the truth is it could be better. 

After doing a review of some websites for some coaches I know I noticed that most coaches websites are bad in the same way and so I’m going to break down what’s wrong with your coaching website  in simple clear so that you can make yours better. 

 

1) You’ve got too many calls to action 

Each page is like an invitation. So imagine receiving your website like an invite to a party. Where would you go? 

Are you clear on the address of the event? The time? What about the attire or whether there will be food or not? 

When I look at most coaches webpages, their sites ask you to do several things at once Sign up for an e-book, book a call, check out my three different services (which is really just coaching vaguely packaged in three different ways) 

You want each page to be a clear invitation. An invitation that makes sense to why the person is on your page. Not many people are going to book a call right after they meet you. But they might sign up for your mailing list, or download a free resource. If you really just want them to book a call, cool. 

But make the invite interesting…

What’s the call about? 
What will they get?
What questions do they have? 
How might you answer them?

One page, one call to action. 



2) Your ‘stock’ images are also overused by everyone else on the internet –

Look I get it. I like Unsplash too. If you look at my Facebook or blog, you’ll find images other people have used. It’s not ideal but it happens. Enough people searching the same archive with similarish tastes are going to produce a similarish result. 

But for your website it helps if you try and find images that are truly unique.  Basically you want stock photos that don’t look stock. 

My advice is to start by branching out – there are other photo sites on the internet you can check out. You can even reach out to photographers and ask them about using their images. 

Next, search deeper – If you want a forest vibe for your site, don’t select the first image that pops up. Dig deeper into the archive you’re searching. Find something compelling and interesting. Challenge yourself. 

It’s not something to spend a ton of time on, but it is something to pay attention to. 

 

3) You have too many pages for people to click on –

Most coaches really need 3-4 pages on their site. A welcome page, an about page, a blog page, and a ‘work with me’ page. 

Each page should have its own purpose and a specific call to action. 

Your welcome page should be all about letting people know what you and your site are about and maybe inviting them to get more engaged with you, either by downloading something or signing up to your list. 

Your about page should be about you, your story, how you found your way to becoming a coach, and why you keep doing it. 

Your blog page should be about your writing and art. It might direct people to the best posts you have or it might just be a roll of your blogs. 

Do you need more pages than this? No, in fact, you could probably have less. 

So many coaches have lots and lots of pages all in an attempt to make themselves look like their businesses are bigger than they are. This probably isn’t necessary and generally may detract from the purpose of your site. 

The purpose is to help people answer the key questions they have when coming to it. 

Is this for me? 
Can you help me? 
Do I want to learn more? 



4) You offer a ‘free consultation’ without giving any context for that consultation –

For some people wandering up to or messaging strangers and asking them if they’d like to have sex might work. But from what I’ve heard from women who are approached this way, the results aren’t great. 

The reason this doesn’t work is that the invitation to get intimate doesn’t have any context or enrollment. And yet most coaching websites have a sort of immediate offer of intimacy.  

Speak with me! is a common theme. You know that your coaching is your best asset, but it’s a big leap from ‘I just came to your website’ to ‘Sign up to share your deepest fears and dreams with me’ 

Which is why it’s important that you create some context and a reason for them to get on a call. What will happen on the call? What will they get? What problem is it going to solve for them? 

If your offer is clear, then go ahead and make it. If not, you’re likely to get into trouble. 

In general, I think email is a better way to offer a consultation. Get in people’s inbox, build value, offer something worth paying for, establish some credibility, and THEN offer a free call. 

But if you have to offer it on your site, make sure you’re giving people a reason to say yes, in just the same way you might if you met them at a networking event. Or if you were trying to pick them up at a bar.

 

5) You don’t take any risks –

The goal of your website should not be to just have it look ‘adequate’ or ‘professional’ it should express a bit of who you are. 

If you try to front like you’re a well established business you’ll likely end up looking boring. Instead, be willing to take a risk and express something different. 

Tell people what you are about. Share a personal story 

 

6) Your testimonials don’t have pictures – 

Words are great, pictures are better. It’s a simple thing to add and it makes a big difference. When I can see the people who you have worked with, it helps me know they are real people. 



7) You try to add too much information –

This happens because you want to establish authority, you want your site to seem legit, so you add a lot of information. You don’t need to. 

Keep it simple, less is more. 

Ask yourself:

What is it for? 
Why is someone on your site? 
What do they need to know? 
What step or action do you want them to take? 

Provide just enough information for this and then cut everything extra out. 

Importantly though, publish your crappy website first and then edit down. 

 

8) You spend too much time on graphics and not enough on copy –

The most important design element on your website are your words. Written, spoken, or video.. It’s all about your words. 

Keep the graphics simple, incredibly simple, and let the words shine. 

Spend 80% of your time on the words you use and 20% on the graphics or pictures. 

Not that pictures don’t matter, they totally do (see #2). 

People connect with what they read about you and the words invite them deeper. So use your words to deepen the connection. Use your words to create possibility. Use your words to enroll them. 

USE. YOUR. WORDS.

 

9) You don’t tell your own story in a compelling way –

Your story is interesting. I know you don’t think it is, but it is. People want to know about you, they want to know how you became a coach, they want to know about the challenges you’ve faced, they want to know about what you care about. 

Assume your story is interesting and tell it like that. If you’re not sure how, ask a good friend to tell your story and write it down or tell it to someone you trust and have them record it. 

Your story is part of what people hire when they hire you. Don’t worry about your lack of experience or that you haven’t worked as a fortune 500 CEO. Tell your story! It will resonate with your people. 

Oh and don’t just tell your story once, find a way to tell it over and over again.

 

10) Your URL is too long –

I know that soulcoach as a URL is taken, I know that coachingdojo.com is taken. Finding a good URL is hard, but in general if you want people to come to your site it’s better to come up with a short name. One that’s easy to remember. 

So many times I try to go to a coach’s site and I type in the name and get it wrong. I try again. Wrong again. I go to their email and finally click on the link. 

This is something you should test, call someone up and ask them to go to your URL, tell them what it is and ask them how it went for them if they got it wrong your URL is too long or confusing. 

It’s not the end of the world if this happens, but it’s important.. 

The best URLs are short, simple, and easy to type in. 

I even think samuraicoachingdojo is too long and have plans to shorten it to coachingdojo when we do our next redesign. 

A URL should be easy for the user first and exactly what you want it to say second. I get that this can be hard to do , but it’s worth putting some time into. And of course if you need to start with your name and go from there. You can always change your URL later.

 

The Bottom Line

Ok ok I know you probably hate your site now. Interestingly enough I don’t love my site either. I saw a BUNCH of these problems on my site. 

And my business is doing just fine. 

This doesn’t mean you shouldn’t publish your site. It doesn’t mean you should spend years on it. Take a weekend and get your site up. Try to work on the things I listed above over time, you don’t need to spend hours making a site, keep it simple. 

While these things will help your site appeal to your customers, getting into conversations with people matters WAY more. 

Everything I listed above are the things that annoy me about coaching websites, but none of them are fatal. Mostly you should enjoy the process of creating your site. You should try not to take yourself too seriously and you should speak from your heart. 

If you do that, you’ll probably be ok. And of course I hope these suggestions help you create a site that is simple and shows people an aspect of your heart. 

Love, 
Toku